Last updated: January 2024
Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: we're pretty serious about respecting your privacy, so we've tried to keep this straightforward and honest.
When you reach out to us or use our website, we might collect some basic stuff like your name, email, phone number, and project details. Nothing crazy or intrusive - just what we need to have a proper conversation about your architectural project.
We also get some technical data through cookies and analytics (more on that below), like how you found us and which pages you looked at. It helps us figure out what's working and what's not.
Here's what we do with the info you share:
We're not in the business of selling your info - that's just not our style. Your details stay with our team at Dusk Valley Quinthor. Sometimes we might share necessary information with:
Everyone we work with is required to keep your information confidential. It's part of how we operate.
Yeah, we use cookies - the digital kind, not the chocolate chip ones (though those are way better). These small files help us understand how people use our site and improve the experience.
We use Google Analytics to see basic stats like page views and where visitors come from. You can disable cookies in your browser settings if you're not into that, though some features might not work as smoothly.
Under Canadian privacy laws (PIPEDA, to be specific), you've got rights when it comes to your personal data:
You can ask to see what information we have about you anytime.
If something's wrong or outdated, let us know and we'll fix it.
Want us to delete your info? We can do that, unless we're legally required to keep it.
Unsubscribe from our emails anytime - no hard feelings.
We don't hoard information forever. Generally, we keep client data for about 7 years after a project wraps up - that's pretty standard in the architecture field and helps us meet professional insurance requirements.
If you've just inquired but didn't move forward with a project, we'll typically keep your info for about 2 years in case you decide to reach out again. After that, it gets deleted unless you've asked us to keep you on our mailing list.
We take reasonable precautions to protect your information. Our systems use encryption, secure servers, and we limit who on our team can access sensitive client data. That said, no system is 100% bulletproof, and we can't guarantee absolute security - but we do our best to stay current with best practices.
Sometimes our website might link to other sites - like manufacturer pages for materials we specify or industry organizations we're part of. Once you click away from our site, this privacy policy doesn't apply anymore. We'd recommend checking out their policies too.
We might update this policy occasionally as our practices evolve or laws change. When we do make changes, we'll update the date at the top and post the new version here. For major changes, we'll probably send an email to active clients.
If you've got questions about how we handle your information, or if you want to exercise any of your privacy rights, just reach out. We're not hiding behind corporate speak - you'll talk to actual humans who work here.
Get in touch:
Email: info@duskvalquinthor.info
Phone: (604) 555-8742
Mail: 1425 West Georgia Street, Suite 320, Vancouver, BC V6G 3Z1
This privacy policy is governed by the laws of British Columbia and Canada